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Last Updated on September 1, 2014

If you have any questions after reading the terms and conditions below, please contact one of our Customer Care Representatives so we may address your concerns. Thank you for choosing Purzauto Auto Parts. We look forward to serving you.

Purzauto Auto Parts Terms of Use
By using the website, you confirm that you are 18 years of age or older. Upon making a purchase with Purzauto Auto Parts, you agree to Purzauto’s Terms and Conditions of Purchase, as stated below:
Shipping & Delivery
Our shipping options apply to standard delivery within the continental U.S. Additional charges apply for shipments made to non-standard delivery locations.
For more information about our shipping standards please click here
Return Policy
Purzauto Auto Parts is pleased to offer our customers the quality and value provided by our guaranteed auto parts, and we want you to be satisfied with your purchase. If for some reason you are not satisfied, Purzauto Auto Parts offers our customers the following return policy:
  • You may return a part for refund or exchange within thirty (30) days from delivery date, provided that the part has not been installed and is returned in the same condition as provided to you.
  • To initiate a return or exchange, please contact a Purzauto Auto Parts Customer Care Representative at 1-855-746-0222 to obtain a return authorization. Returns not authorized or arranged by Purzauto Auto Parts will not be accepted or refunded.
  • Upon installation of your part within 30 days of delivery, any requests for a return or exchange are subject to Purzauto Auto Parts Warranty Policy and must be processed through our Warranty Department by calling 1-855-746-0222.
  • Once the returned part is received and inspected by Purzauto Auto Parts (usually within 2 business days of receipt), we will process your refund to the original method of payment. Please note that once Purzauto Auto Parts has processed your refund, it may take an additional 2-4 business days for your credit card company to post the refund to your account.
  • Shipping and handling are non-refundable on cancelled, returned or exchanged product(s). These fees will be refunded when a return or exchange is due to Purzauto Auto Parts providing an incorrect part (not matching the part ordered) or a defective part. Additional shipping charges that were applied for parts shipped to non-standard delivery locations or to locations outside the continental U.S. are also not refundable.
Purzauto Auto Parts will issue a full refund is an order is canceled PRIOR to shipping.
Warranty Policy
Purzauto Auto Parts supports your choice to purchase one of our guaranteed auto parts by including a 90 day unlimited mileage limited part warranty. One (1) and Three (3) year limited part warranties are also available at an additional charge. Listed below are some of the key points from our warranty guidelines.
  • LIMITED PART WARRANTY: Subject to the limitations contained in the Purzauto Auto Parts Warranty document, all of our parts come with a 90 day warranty. Purzauto Auto Parts expressly warrants to the original purchaser from the date of purchase against the failure of the part as specifically described on the packing slip accompanying such part due to defects in Purzauto Auto Parts materials or workmanship (a defective part). One (1) and Three (3) Year Extended Part Warranty coverage and a One (1) year Labor Warranty can be added for an additional charge. Prices vary depending on part purchased, length of coverage or promotion at the time of purchase. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED, TO THE EXTENT ALLOWED BY LAW, AND TO THE TIME PERIOD COVERED BY THIS WRITTEN WARRANTY.
  • Warranty validation procedures are required for engines, transmissions, axle assemblies, and transfer cases, as indicated on the Purzauto Auto Parts Warranty document. Failure to properly validate your warranty will render the warranty invalid.
  • LIMITED LABOR WARRANTY: Available on One (1) and Three (3) year Part Warranties for an additional charge. If the warranted part is originally installed by an ASE-certified facility, and the warranty is properly validated at the time of installation, Purzauto Auto Parts offers a One (1) Year Limited Labor Warranty from the date of delivery, subject to the terms, exclusions, general and specific limitations of our Limited Part Warranty. Labor reimbursement will be in accordance with the original installation hourly rate and labor hours incurred, not to exceed the rate of $55.00 per hour and not to exceed the applicable hours schedule for the work performed as published in the Mitchell Repair Manual or AllData labor specifications.
  • Incidental or consequential damages including, but not limited to, damage to or the cost of related parts, loss of income, travel expenses, loss of transportation, towing fees, rental vehicles or diagnostics are not covered by this warranty.
  • Parts installed in vehicles that are raced or used off-road, or in vehicles with modifications, including but not limited to the installation of parts not originally intended for the vehicle by its manufacturer, are not covered by this warranty.
  • This warranty does not cover damage or failure arising directly or indirectly from improper installation (not in accordance with the original equipment manufacturer’s specifications) or related vehicle problems, misuse, maintenance, neglect, abuse, overheating, vandalism, abnormal operation, environmental conditions, accident or any damage which was apparent and not reported at the time of delivery.
  • The above represents a portion of our warranty guidelines. For complete warranty details please click here.
  • This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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Our goal at Purzauto is to be one of the leading online auto parts distributors in the country. We have a comprehensive catalog of over 2 million auto parts from top auto dismantlers, re-manufacturers, and aftermarket manufacturers. We use several strategically placed warehouses in the United States so we make sure your order is processed and shipped expeditiously to anywhere in the country and get you back on the road.

We provide engine, transmission, cylinder head, transfer case, drive shaft, axle assembly, taillight, wheel, radio, door mirror, control module, window, regulator and almost any part....Read More

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